Privacy Policy

Last updated: October 2026

What we collect

New accounts are created by adding an EarnCashUp pass to Apple Wallet or Google Wallet. We do not ask for an email address or a password at that point: the account is identified by a random ID, and your browser is kept signed in with a cookie. Accounts created before wallet sign-up store an email address and a securely hashed password (we never store your password in plain text). When you complete an offer through our rewards partner, we record the reward amount, the offer, and a timestamp against your account so we can show you your balance. If you reach us through one of our ads, we store the ad campaign identifiers from the link you clicked (such as the campaign, ad group and ad IDs and TikTok's click ID) with your account, so we can measure which ads bring in new users and the rewards they go on to earn.

Your profile (optional)

If you complete your profile, we store your date of birth, gender, the kinds of offers and games you like, whether and roughly how much you spend on in-app purchases, how often you play mobile games, how you heard about us, a contact email and, if you give one, a phone number. We use this to understand which offers you are interested in and to contact you about your account or a payout. We never send you SMS messages, and we do not share your profile answers with our rewards partner or advertisers. You also confirm you are 18 or older and accept our Terms when you sign up and when you submit your profile; we record when you did.

Visit statistics

To see how many people visit the site, we record each page view with the page address, the country (a two-letter code worked out from your IP address by our web server), and whether you were logged in. To tell a new visitor from a repeat view on the same day, we compute a one-way code from your IP address and browser type using a secret that is replaced every day and then deleted. That code cannot be turned back into your IP address and cannot link your visits across days. We do not store your IP address and we do not use cookies or similar storage for statistics.

Recovery email

If you complete your profile, the email you give there becomes your recovery email. If you have none when you cash out, the payout email is saved as your recovery email. We use it only to confirm it is really you if you lose your pass and ask us to restore your account. Without a recovery email we cannot restore an account whose pass has been lost.

Wallet passes

If you add your balance to Apple Wallet or Google Wallet, the pass shows your current balance and a few links and short messages from us, such as a welcome message and occasional reminders about new ways to earn (no more than one a week). To keep the pass up to date, we send your balance to Google (for Google Wallet) and store a device identifier and push token that your Apple device gives us (for Apple Wallet). The pass does not contain your email address or password. You can remove the pass from your wallet at any time; that stops updates and messages.

How we use it

We use your email to identify your account and to contact you about your balance or account issues. Your account identifier is shared with our rewards partner (Glitchy) so that offers you complete can be credited back to your balance — we do not share your email or password with them.

Third parties

Offers on your dashboard are provided by Glitchy, our rewards partner. When you interact with an offer you may leave our site and be subject to that advertiser's own privacy practices.

Data retention

We retain your account and reward history for as long as your account is active, or as needed to resolve disputes about a reward.

Cash-out threshold

You can cash out once your balance reaches your account's minimum. A new account's minimum starts at 50 in your local currency and rises to 100 if the account has not reached 50 within 24 hours of signing up or adding its wallet pass; the amount that applies to your account is shown on your balance page. This is set out in full in our Terms.

Your choices

You can delete your account yourself at any time: log in and open earncashup.com/delete-account (in the app: Balance → Delete account). If you can no longer log in, email a deletion request to support@earncashup.com and we will process it within 30 days. Deleting your account removes your email address, sign-in details, profile answers, wallet pass and app notification tokens; records of payouts already made are kept as accounting law requires.

The EarnCashUp app

Our Android and iOS apps show the same website inside the app, so everything above applies to them too. In addition: if you sign in with Google or with Apple, we receive your name, your email address and the provider's account identifier, which we store to recognise your account; we never see your Google or Apple password. If you allow notifications, we store the push token your phone gives us so we can send you the same balance updates and offer reminders a wallet pass receives; the token is deleted when you log out or delete your account. The app does not access your contacts, photos, location or other apps.

Contact

Questions about this policy can be sent through our Contact page.